studeNuanced and practical, Therapeutic Communication for Health Care Professionals Fourth Edition offers students a complete guide to patient interactions in many health care settings. Developed to help students communicate effectively, ease patient anxiety, increase compliance, and enhance health care interactions for all, chapters discuss both the good and bad responses caregivers can have to stressful situations, as well as techniques for improvement. Every chapter starts with a case study to engage students in the content from the first page, then reinforces communication strategies with more practice cases, boxed features, role-play exercises, and end-of-chapter questions. Whether they re faced with end-of-life situations, substance-abuse, mental illness, or any number of stressful scenarios, students will develop an arsenal of soft skills for helping patients cope. Therapeutic Communication for Health Care Professionals Fourth Edition is the ideal reference for helping students learn to think critically on their feet, and react to patients with therapeutically appropriate responses.